If a Pre-Ordered item is shipped and received by the customer it is now considered an In-Stock Item and cannot be refunded. If you refund a pre-ordered item after the 72 hour period you can either opt in for full value store credit, or request a cash back refund minus a 25% restocking fee. There's a 72 hour cancellation period for a full refund on pre-orders. ![]() ![]() The item is non-refundable once it is shipped. All in-stock items are final and non-refundable however, you may request a refund for an item before it is shipped.
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